CBC FINANCE VACANCY - CALL CENTER AGENTS
ARE YOU A DYNAMIC TELEMARKETEER?
RESPONSIBILITIES
- Managing customer leads and converting them into prospects.
- Provide accurate and timely information to customers.
- Resolve customer issues and concerns in a professional and efficient manner.
- Build sustainable relationship & Engage customers by taking the extra mile.
- Demonstrate exceptional customer service through empathetic interactions and adept problem-solving abilities, fostering positive customer relationships.
- Follow up to ensure that appropriate actions were taken on customers' requests.
PROFILE
- G. C. E. A/L Passed.
- Age between 18-25 years.
- Previous experience in the finance industry and or, customer service would be an added advantage.
- Excellent communication and interpersonal skills.
- Proficiency in English and Sinhala is a must and ability to communicate in Tamil would be an added advantage.
- Able to handle customer inquiries and complaints in a polite and tactful manner.
- Proficiency in Tamil and Sinhala is a must and ability to communicate in English would be an added advantage.
If you are confident that you meet the above expectations, please forward your CV with details of Two non-related referees to careers@cbcfinance.lk with the post applied for as the subject.
More Details Click Here
